The British Society of Dental Sleep Medicine are committed to protecting and respecting your privacy.
This Privacy Notice explains the types of personal data we may collect about you when you interact with us. It also explains how we’ll store and handle that data, and importantly, how we’ll keep it safe.
When this Privacy Notice changes we will notify you.
In specific situations, we can collect and process your data with your consent.
When do we collect your personal data?
- When you buy membership online
- When you create an account with us to use specific sections of the websites
- When you engage with us on social media
- When you contact us by any means with queries, complaints etc.
- When you ask one of our staff to email you information about an event
- When you choose to complete any surveys, we send you.
What sort of personal data to we collect?
- Your name, email address, workplace address, GDC number, your fields of practice and job role, for your security, we’ll also keep an encrypted record of your login password
- Your social media username, if you interact with us through those channels, to help us respond to your comments, questions or feedback.
How and why do we use your personal data?
To process any orders that you make by using our website. If we don’t collect your personal data during checkout, we won’t be able to process your order and comply with our legal obligations.
To process payments and to prevent fraudulent transactions. We do this on the basis of our legitimate business interests. With your consent, we will use your personal data, preferences and details of your transactions to keep you informed by email, web, text, telephone and through our contact centres about relevant products and services including events and so on.
You are free to opt out of hearing from us at any time.
To send you relevant, personalised communications by post in relation to updates, services and events. We’ll do this on the basis of our legitimate business interest
You can opt out of hearing from us by post at any time.
To send you communications required by law or which are necessary to inform you about our changes to the services we provide you. For example, updates to this Privacy Notice, and legally required information relating to your membership or orders. These service messages will not include any promotional content and do not require prior consent when sent by email. If we do not use your personal data for these purposes, we would be unable to comply with our legal obligations.
To comply with our contractual or legal obligations to share data with law enforcement
To send you survey and feedback requests to help improve our services. These messages will not include any promotional content and do not require prior consent when sent by email or text message. We have a legitimate interest to do so as this helps make our products or services more relevant to you
You are free to opt out of receiving these requests from us at any time.
How we protect your personal data
We know how much data security matters to all our customers. With this in mind we will treat your data with the utmost care and take all appropriate steps to protect it.
We secure access to all transactional areas of our website using ‘https’ technology.
Access to your personal data is password-protected, and sensitive data (such as payment card information) is secured by SSL encryption.
We regularly monitor our system for possible vulnerabilities and attacks, and we carry out penetration testing to identify ways to further strengthen security.
How long will we keep your personal data?
Whenever we collect or process your personal data, we’ll only keep it for as long as is necessary for the purpose for which it was collected.
At the end of that retention period, your data will either be deleted completely
Who do we share your personal data with?
We sometimes share your personal data with trusted third parties.
Examples of the kind of third parties we work with are:
IT companies who support our website
We may also disclose your personal data to the police or other enforcement, regulatory or Government body when we believe such disclosure is appropriate to comply with the law. These requests are assessed on a case-by-case basis and take the privacy of our customers into consideration.
Where your personal data may be processed:
The data that we collect from you (or any third party for whom you are acting) will not be transferred to, or stored at, a destination outside the European Economic Area (“EEA”).
What are your rights over your personal data?
An overview of your different rights
You have the right to request:
Access to the personal data we hold about you, free of charge in most cases
The correction of your personal data when incorrect, out of date or incomplete. For example, when you withdraw consent, or object and we have no legitimate overriding interest, or once the purpose for which we hold the data has come to an end
That we stop using your personal data for direct marketing (either through specific channels, or all channels)
That we stop any consent-based processing of your personal data after you withdraw that consent
You have the right to request a copy of any information about you that we hold at any time, and also to have that information corrected if it is inaccurate. To ask for your information, please contact firstname.lastname@example.org
To ask for your information to be amended, please update your online account, or contact email@example.com
Your right to withdraw consent
Whenever you have given us your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent.
Where we rely on our legitimate interest
In cases where we are processing your personal data on the basis of our legitimate interest, you can ask us to stop for reasons connected to your individual situation. We must then do so unless we believe we have a legitimate overriding reason to continue processing your personal data.
You have the right to stop the use of your personal data for direct marketing activity through all channels, or selected channels. We must always comply with your request.
Cookies are tiny text files stored on your computer when you visit certain web pages, which we use to keep track of what you do on our sites, and to remember you when you return to our site.
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser, and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies can be used by web servers to identity and track users as they navigate different pages on a website and to identify users returning to a website.
Cookies can’t harm your computer.
“Persistent” cookies and “session” cookies.
A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.
We may use the information we obtain from your use of our cookies for the following purposes:
- To recognise your computer when you visit our website
- To track you as you navigate our website, and to enable the use of the member and transaction features on our website
- To improve the website’s usability
- To prevent fraud and improve the security of the website
- To personalise our website for you, including targeting content which may be of particular interest to you.
- Necessary cookies
- Necessary cookies let you use all the different parts of the web site. Their uses cover:
- Logging in to the site
- Personalising content
- Remembering security settings which restrict access to certain content
- Remembering information entered during membership sign-up and renewal, updating membership information and booking events
- Remembering cookie opt-in and opt-out choices